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Have questions about Appsicle? Need help with your Instagram feed? We're here to help and typically respond within 24 hours.

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Quick Answers

Common Questions

Find quick answers to frequently asked questions.

Simply visit the Shopify App Store, search for "Appsicle", and click "Add app". Follow the prompts to authorize the app and connect your Instagram account. The whole process takes less than 5 minutes.
We don't offer refunds, as all our paid plans come with a 30-day free trial period. This gives you plenty of time to test all features and ensure Appsicle is the right fit for your store before any charges apply.
Absolutely! Appsicle is compatible with all Shopify themes, including custom themes and popular page builders like PageFly, GemPages, and Shogun. Our app block can be added anywhere in your theme.
We typically respond to all inquiries within 24 hours during business days. Priority support customers on our Business plan often receive responses within a few hours.